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Shipping & Return Policy
Home>shipping & return policy

We are located in and ship from the sweetest headquarters in the world, here in Paterson, New Jersey.
Click here to review the shipping time table for general ground shipping to see how many days your package will take from our location to yours!
Please note that UPS does not count Saturdays, Sundays or Holidays as delivery traveling days. Additionally, your order will typically not ship out the day you place the order. We always work to get everything carefully boxed up and on its way as soon as possible, which is most often the day after you order.

SHIPPING
Shipping costs are automatically generated from UPS on our website and calculated by the weight of your order from point A to B.

RETURNS
We are sorry, but for simple health reasons we cannot accept any of our products for a refund unless it is damaged in transit. However, we understand that there are exceptions to every rule. If you have a question regarding a return, please give us a call to see how we can help you.

If your package was sent back to us from UPS, we will investigate the reason with UPS and possibly exchange to another product, but not the shipping fees.

As with anything, a mistake can happen. Please check your order within 48 hours. Any mistakes or damages not reported after 48 hours are no longer valid.

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529 E. 39 St. Paterson NJ 07504     T: 973-278-4400   E: newnissi@gmail.com
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